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Richard

Ask me the awkward one first. I would rather you did.

His answers appear here, as subtitles, the way they do on the rest of the site.

Channel 01 · His story

For eight years it was me, a van and my tools.Early starts, late finishes, quoting in the evenings, invoices at night.

Then he said yes, and did nothing.PLACEHOLDER. Three years between saying yes and starting properly.

He put the tools down for good.PLACEHOLDER. What changed, in his own words.

Watch his story
What people say The team Talk to Richard Up next · 02 Gregg

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The team

Ordinary people. Different backgrounds. Real stories.

People at different stages, on purpose. Each person gets a clip, a few lines in their own words, and the story of what changed. Ages appear only where the person has agreed.

CHANNEL 02Clip coming
02Gregg, 41NHS project manager

I asked Richard the awkward questions first. He answered every one, then rang me the week I nearly stopped.

CHANNEL 03Clip coming
03Stuart, 52Finance and property

I check figures for a living. Richard never dressed his up, and that is why I listened.

CHANNEL 04
04Zoe, 40Family support worker

I help families for a living and had nothing left over for mine. Richard showed me how to fit this round the school run, not the other way about.

CHANNEL 05Clip coming
05Juswant, 60IT

Thirty years in IT and no intention of retiring quietly. I have heard every pitch there is; this one came with a real person who picked up the phone.

CHANNEL 06Clip coming
06LauraTeacher

Term time leaves nothing over. Richard’s plan was an hour a night, and he meant an hour.

CHANNEL 07Clip coming
07To be confirmedPolice officer

Their words to come.

CHANNEL 08Clip coming
08To be confirmedPA and events organiser

Their words to come.

His story

I started with no previous experience in this type of business, without a massive network and without being the most naturally confident person in the room.

Before starting this, I worked as an electrician and regularly found myself working extremely long days.

When I first started, it wasn’t only about earning more money. More than anything, I wanted more control over my time.

CHANNEL 01
01RichardElectrician

I now work on my terms. I get to take my children to school every day, pick them up every day, be at home to make memories.

The team

Ordinary people. Different backgrounds. Real stories.

People at different stages, on purpose. Each person gets a clip, a few lines in their own words, and the story of what changed. Ages appear only where the person has agreed.

CHANNEL 02
02ZoeFamily support worker

I was finding that it was my parents that were there more than me which was absolutely heartbreaking as a first-time mum. I work from home. Work is on my terms.

CHANNEL 04
04HollyEstate agent

But I also knew I wanted to find a way to work without sacrificing the important times with my children. This mix allows me to work around my family rather than the other way round.

JuswantIT, public sector

When I first looked at this, I thought this is a very good idea, but I wasn’t sure I could make it work for myself because I’d never done anything like this.

LeanneChildren’s home

I got really worried about how I was going to pay my bills and had to find something part-time.

NyimeIT support and computer repairs

You need to be willing to learn new skills and you need to be open-minded enough to give this a go.

CHANNEL 05
05StuartProperty investor

I got involved in this business in 2007 while building a property business and I nearly dismissed the idea before I properly understood it.

What people say

What people say

Written by people who know Richard, inside the team and outside it.

“Find out what it’s like to work alongside someone that tells the truth when it matters and really does support you on your journey... wherever that may be”

Press a card with a play sign to hear them in their own wordsIn their words

Paused · tap to continue

He rang me at half nine on a Sunday because I’d gone quiet. Nobody else would have noticed.
Gregg, 41 · NHS project manager
I check figures for a living. Richard never dressed his up, and that is why I listened.
Stuart, 52 · Property investor
Twelve years he did our electrics. When he told me he’d stopped, I asked why, and then I asked how.
Dawn, 58 · Café owner
I said no twice. He didn’t push. The third time, I rang him.
Tom, 38 · Delivery driver
I help families for a living and had nothing left over for mine. He showed me how to fit this round the school run.
Zoe, 40 · Family support worker
He’s the only person who has ever told me what not to do first.
Juswant, 60 · IT, public sector
I’ve known Rich since school. He was the one who turned up. Still is.
Mark, 44 · Joiner
Straight answers. I asked him the awkward one and he laughed and answered it.
Laura, 37 · Teacher
My mum joined his team at sixty-three. He treated her exactly the same as the twenty-somethings.
Priya, 31 · Nurse

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These are stand-in quotes in the shape the real ones will take: a photo, first name, age, job title, and one thing that actually happened.

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Richard’s last word

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